rabjee Terms and Conditions

1 Definitions and Applicability

These terms and conditions ("Terms") apply to the use of the rabjee platform and all services included within it. By registering on the rabjee website or using the service, you agree to abide by these Terms. If you do not agree, please refrain from using the service.

1.1 Definitions

• "Platform" — rabjee's website, mobile application, and other digital services.
• "Member" — any person successfully registered on rabjee.
• "Account Balance" — the total amount of funds currently held in a member's account.
• "Bonus Balance" — funds received through promotional offers or cashback, which must meet specific wagering requirements before withdrawal.
• "Wagering" — the requirement to place bets of a specified amount a set number of times in order to make bonus funds eligible for withdrawal.

1.2 Scope of Applicability

These Terms apply to all rabjee services, including sports betting, casino games, live casino, slots, and any new services added in the future. In addition to these Terms, our Privacy Policy and separate terms for specific games or promotions may also apply. In the event of a conflict, these main Terms shall take precedence.

2 Account Registration

To use rabjee's services, you must first open an account. All information provided at the time of registration must be accurate and complete. rabjee reserves the right to cancel any account registered with false information.

2.1 Registration Requirements

• Each person may open only one account. Holding more than one account under the same person's name is prohibited.
• An active mobile number and a valid email address must be provided at the time of registration.
• These Terms are considered effective from the moment an account is created.
• rabjee may request additional documents for identity verification at any time after registration.
• The account is strictly for personal use and may not be used to place bets on behalf of a third party.

2.2 Identity Verification

Account verification must be completed in order to make successful withdrawals or carry out large transactions. This process may require submission of a photo of a national ID card or passport, and proof of address where applicable. For more details on the verification process, see our Frequently Asked Questions.

3 Age Verification and Restrictions

All rabjee services are strictly for persons aged 21 or above. Minors are completely prohibited from registering an account or taking part in any gaming or betting activity.

If the age declared at registration is found to be incorrect or false, the account will be closed immediately and all associated balances will be forfeited. rabjee may request age verification documents at any time.

The 21+ age requirement is not just a legal obligation — it is also an important step in ensuring responsible gaming. We are committed to protecting younger generations.

4 Account Security

It is your responsibility to keep your account login details completely confidential. You should not share or disclose your password to anyone. If you become aware of any unauthorised use of your account, notify our support team immediately.

4.1 Password Guidelines

• Use a combination of letters, numbers, and special characters in your password.
• Do not use the same password on any other site.
• Changing your password regularly is recommended.
• If you forget your password, you can recover it via your registered mobile number or email.

4.2 Responsibility

All transactions and activities carried out from your account are your responsibility. rabjee will not be held liable for any loss resulting from a security breach, but we are always ready to help resolve issues.

5 Deposits and Payment Policy

Deposits on rabjee are made using popular mobile banking methods available in Bangladesh. All deposits are credited directly to the member's account.

5.1 Deposit Methods and Minimum Amount

• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit: ৳500 (for each method).
• Always use the correct account number and reference when making a deposit.
• Deposited funds are generally credited to the account instantly; if there is an issue, contact support.

5.2 Deposit Limits

rabjee reserves the right to request verification for any transaction. Deposits made using a third-party payment account are not permitted. Deposited funds must come from the member's own legitimate source.

6 Withdrawal Policy

Members may request a withdrawal of their winnings at any time, subject to the conditions set out below.

6.1 Withdrawal Conditions

• Minimum withdrawal amount: ৳1,000.
• Withdrawals may only be made to a payment account registered in the member's own name.
• Withdrawal methods: bKash, Nagad, Rocket, Upay.
• rabjee reserves the right to hold a withdrawal if account verification has not been completed.
• To withdraw from a bonus balance, the relevant wagering requirements must be met.

6.2 Withdrawal Processing Time

Approved withdrawals are generally completed within 30 minutes to 3 hours. In some cases, this time may increase due to the verification process. Additional verification may be required for large withdrawal requests.

7 Bonuses and Promotional Offers

rabjee offers various promotional bonuses and offers. Each offer has its own terms, which should be read carefully before accepting.

7.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: on a ৳1,000 deposit, if you receive a ৳1,000 bonus, the total balance will be ৳2,000, and you will need to wager ৳1,000 × 25 = ৳25,000 to withdraw the bonus.

7.2 General Bonus Policy

• Each member may claim a specific bonus offer only once, unless the offer's terms state otherwise.
• Bonuses are only usable in your own account and cannot be transferred to others.
• rabjee reserves the right to cancel a bonus if misuse is suspected.
• If an attempt is made to collect bonuses through multiple accounts, all associated accounts will be closed.
• Bonuses cannot be claimed after a promotion has expired.

8 Gaming Rules and Guidelines

All games on the rabjee platform are operated by third-party software providers. Each game has its own rules, and it is the member's responsibility to learn those rules before starting a game.

8.1 Game Results

The results of all games are software-determined and controlled by a Random Number Generator (RNG). If a game result is voided due to a technical error, the stake for the relevant bet will be returned. Any winnings declared as a result of a technical error are not valid claims.

8.2 Betting Limits

Each game and betting market has set minimum and maximum bet limits. rabjee reserves the right to change betting limits at any time. In the case of unusual betting patterns, rabjee reserves the right to investigate and review the account if necessary.

9 Prohibited Activities

The activities listed below are completely prohibited on the rabjee platform. If carried out, the account may be permanently closed and applicable legal action may be taken.

• Opening or operating an account using another person's identity.
• Using multiple accounts to take advantage of bonuses or promotional offers.
• Placing bets using any kind of software, bot, or automated method.
• Attempting to exploit technical vulnerabilities or errors in the platform.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Harassing other members or disrupting the normal operation of the platform.
• Betting or making deposits using a third-party account.

10 Account Suspension and Closure

10.1 Suspension by rabjee

rabjee reserves the right to temporarily or permanently close a member's account without prior notice in any of the following circumstances:

• Violation of any part of these Terms.
• If the information provided is found to be false or misleading.
• If suspicious activity is detected on the account.
• If documents requested for verification are not submitted within the specified time.

10.2 Closure by Member

Any member may request to close their account at any time. If there is a valid balance at the time of the request and all wagering requirements have been met, the member will be given the opportunity to withdraw those funds. To learn about the voluntary self-exclusion option as part of responsible gaming, please read our Responsible Gaming Guidelines.

11 Data Protection and Privacy

rabjee places the highest importance on protecting members' personal data. All information collected at registration and afterwards is used solely for the purposes of providing services, verifying identity, and meeting legal obligations.

For detailed rules on data collection, storage, and use, please read our Privacy Policy, which forms an integral part of these Terms. All data transmitted on the platform is kept secure through SSL encryption technology.

12 Limitation of Liability

rabjee provides its services on an "as-is" basis. rabjee accepts no liability in the following situations:

• Loss caused by internet disconnection or issues with a member's device.
• Any technical error in a game from a third-party software provider.
• Account loss caused by a member's own negligence or security breach.
• Any cause beyond rabjee's control (force majeure) — such as natural disasters, cyberattacks, or government restrictions.

rabjee does not compensate for losses incurred from bets. Gaming is always a risk-based activity and members participate entirely voluntarily at their own risk.

13 Changes to Terms

rabjee reserves the right to change, add to, or cancel these terms at any time. For significant changes, an attempt will be made to notify members via their registered email or SMS.

If a member continues to use the platform after changes to the terms, they will be considered to have accepted the updated terms. For this reason, it is advised to visit this page regularly to stay up to date with the latest terms.

14 Contact & Support

If you have any questions or complaints about these terms, please contact our support team. rabjee provides support in Bengali and English via live chat and email, seven days a week, twenty-four hours a day.

For general questions, you can visit our Frequently Asked Questions section, where common topics related to accounts, payments, and bonuses are answered in detail.

These terms are governed by the applicable laws and regulations of Bangladesh. In the event of any dispute, the jurisdiction of the appropriate courts of Bangladesh will apply. The Bengali version of these terms shall be considered authoritative.