rabjee's commitment to responsible gaming
Betting and casino games are entertainment — not a livelihood. rabjee wants every member to play consciously and within their means. On this page we explain how to keep yourself protected, where to find help, and what tools we have available for you.
rabjee believes the enjoyment of gaming is complete only when it is controlled and planned. From deposits to time management — at every step we want to put control in our members' hands. Our Terms and Conditions set out the responsible gaming rules in detail, and they apply to all members.
Gambling or betting can lead to problems — there is no point denying it. But even if problems do arise, taking action at the right time makes them manageable. rabjee's 24/7 live chat and email support team is ready to help with full confidentiality. You will also find answers to responsible gaming questions in our FAQ section.
The information on this page is not limited to rabjee's own tools. Talking to family, a trusted friend, or a professional counsellor is equally important. If you want to be sure about your privacy and data protection, you are welcome to read our policy as well.
Our self-limit tools
Set a deposit limit
Set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately; a cooling-off period applies if you want to increase it.
Session time limit
Set a limit on how long you play in one go. When the time is up, the system automatically sends an alert and encourages you to take a break.
Cooling-off period
Put your account on a break for 24 hours to 30 days. During this time you cannot log in or place bets, but the account is not closed.
Self-Exclusion
If you need a long-term break, choose a permanent or extended self-exclusion. Once requested, the account cannot be reactivated before the set period has ended.
Loss limit setting
Set a limit so that you cannot place further bets once you have lost a certain amount. This protects you from excessive losses in moments driven by emotion.
Bet amount limit
Set a maximum amount per single bet so there is no risk of losing a large sum on one decision. Smaller bets let you enjoy the game for longer.
To activate any of these tools, contact rabjee's 24/7 live chat or email. Our support team is always ready to help in Bengali.
When to take notice
If you notice any of the following signs in yourself or someone you know, seek help without delay.
Spending beyond your budget
Feeling the urge to put money into betting before covering food, rent, or essential bills — this is a clear warning sign.
Chasing losses
The tendency to place bigger bets after a loss in an attempt to win the money back — this is one of the main signs of problem gambling.
Hiding from family and friends
Feeling the need to hide your gambling from family or loved ones and to lie about money matters.
Restlessness and loss of focus
Feeling uncomfortable or irritable when not playing, and being unable to concentrate on work or study.
Playing longer than planned
Starting with the intention of playing for just an hour and finding that several hours have passed — and this keeps happening.
Betting with borrowed money
Developing a habit of borrowing money from others or taking out credit in order to bet.
A quick self-assessment
Ask yourself the questions below. If your answer is "yes" to more than two, consider seeking help.
- In the past month, have I spent more on betting than I planned?
- After a loss, do I keep thinking "I'll win next time"?
- Have family or friends expressed concern about my gambling habits?
- Is my work, study, or sleep being affected by betting?
- Have I borrowed money — or wanted to — in order to bet?
- Do I find it hard to stop even when I want to?
These questions are not a diagnostic tool — they are simply a way to become more aware of yourself. For professional advice, go directly to a mental health specialist.
Where to find support
Asking for help is not a sign of weakness — it is the first step toward the right decision. Take any of the following paths.
rabjee live chat support
Talk in Bengali 24 hours a day, 7 days a week. If you need to set up self-exclusion or a limit on your account, let us know via live chat — full confidentiality is maintained.
Contact by email
You can write to us by email — the support team assists in both Bengali and English. Email address: [email protected]
Family and trusted friends
Talk openly with your loved ones. Support from family can often be more effective than professional help, and more quickly.
Mental health specialist
Seek advice from the mental health department of a nearby hospital or clinic. A number of public and private institutions in Bangladesh provide this service.
Support groups
Talking with people who face the same issues can help. Try looking for a local or online support group.
Close your account right away
If you feel you need to stop right now, let us know via live chat. We will suspend your account immediately — no waiting required.
rabjee's commitment to responsibility
rabjee is not just a betting platform — we want every member to stay safe.
- No one under the age of 21 is allowed to open an account or play.
- Age is verified at the time of account registration.
- If unusual behaviour is detected, the support team reaches out to the member directly.
- Self-exclusion requests are acted on immediately, without any discussion.
- Members' personal and financial information is stored with the highest level of security.
- Responsible gaming guidelines are included in bonus and promotional communications.